Partner opportunitiesPartner Engagement Model(PEM)

At TechnoCreative, we work in tandem with the partner, and to facilitate and streamline our process, we follow a comprehensive Partner Engagement Model.

Our Partner Engagement Model is based on three basic attributes:
1. Pre-Sales Activity
2. Technology & Delivery
3. Helpdesk & Support

Pre-Sales Activity
Pre-sales activity is the backbone of our Partner Engagement Model. We ensure that we begin our professional relationship with you, by laying down a sturdy platform where both us can work together. The objective of pre-sales activity is to establish trust, clarify terms & conditions and then pursue the project. Our pre-sales activities include sales promotion campaign, followed by the sending of proposal and estimation. If required, we also perform capability demonstration. Hence, we assign you a dedicated sales consultant and solution architect who would interact and update you on the project.

Technology & Delivery
As a part of our commitment to excellence, technology and delivery is where we score the most. We work towards achieving your business objectives and realizing your vision. Our top-of-the-line practices and talent promises strong and on-time delivery capability. To make the process streamlined, we assign dedicated account managers and project managers to interact with you whether it is for project update or troubleshoot.

Helpdesk & Support
If you are using our services, we are aware that you may need to interact with us at any given point of time. To ensure that you receive continuous support from TechnoCreative, we have a 24X7 customer support that is accessible to you via phone/web conference/email. Our dedicated support manager will always be available to you. Moreover, we also provide training and knowledge management to help serve you better.